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Privacy Policy for Centric Creatives Inc.

Last Updated: December 2025

Centric Creatives Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, or interact with our services. We operate in Ontario, Canada and follow applicable privacy laws including PIPEDA.

1. Information We Collect

We may collect the following personal information when you fill out a form or interact with our services:

  • Full Name

  • Phone Number

  • Email Address

  • Business Name

  • Website URL

  • Industry

  • Any additional information you voluntarily submit through forms or communications

We also automatically collect certain technical data through analytics tools (see Section 4).

2. How We Use Your Information

We use your personal information for the following purposes:

Transactional purposes (non-marketing):

  • Delivering demos you requested

  • Confirmations or follow-up messages related to your submission

  • Customer support

  • Service-related updates

  • Appointment or call reminders

  • System notifications

(Transactional messages are necessary to provide the service you are requesting.)

Marketing purposes (only if you consent):

  • Promotional messages

  • Special offers and discounts

  • Product or service updates

  • Retargeting ads

  • Educational content about our services

You may opt out of marketing messages at any time.

3. Communication Channels We May Use

Depending on your consent and your form submission, we may contact you through:

  • SMS/Text Messages

  • Email

  • WhatsApp

  • Phone Calls

Message and data rates may apply. You may reply STOP to unsubscribe from SMS/WhatsApp, or unsubscribe via email.

4. Cookies, Analytics & Tracking Technologies

We use tracking tools to improve website performance and deliver relevant advertising:

  • Meta Pixel

  • Google Analytics

  • Google Tag Manager

These tools may collect:

  • Device information

  • IP address

  • Pages viewed

  • Actions taken on the site

  • Traffic patterns

Cookies may be stored on your device for analytics and advertising purposes. You can disable cookies at any time in your browser settings.

5. How We Share Information

We do not sell personal information.

We may share data with:

  • Service providers who assist in delivering our services (e.g., analytics, hosting, communication tools)

  • Advertising platforms (Meta, Google) for retargeting or attribution

  • CRM/automation platforms (e.g., GoHighLevel)

All partners are required to protect your data and use it only for the services they provide to us.

6. Data Storage & Security

We store your information securely and take reasonable measures to protect it from unauthorized access, loss, or misuse.
Data may be stored on secure servers in Canada or the United States, depending on the tools we use.

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for marketing

  • Request information about how your data is used

To make a request, contact us at:

cristian@centriccreatives.com 

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services you requested

  • Meet legal obligations

  • Maintain records for business purposes

You may request deletion at any time.

9. Third-Party Links

Our website may link to third-party pages or booking tools. We are not responsible for the privacy practices of external websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top will be changed accordingly.

11. Contact Us

If you have questions about this policy or your data:

Centric Creatives Inc.
Ontario, Canada
Email: cristian@centriccreatives.com